At Globos Europe, we value both your and our safety. In order to meet our obligations to you and provide relevant information, it is necessary for us to collect personal data. This privacy statement specifies which data Globos Europe collects, how we process the data, and the rights you can exercise with respect to this data. By accepting this privacy statement, you fully understand the collection, processing, and transfer of such personal data as outlined in this privacy statement.
Globos Europe collects the personal data that you have provided to us. This may include your name, company, email address, phone number, postal address, and/or other data you have provided to us or data otherwise necessary for us to meet our obligations to you.
Information you provide when contacting Globos Europe
You may provide personal data to Globos Europe when creating a user account on the website, making purchases, subscribing to services, contacting us by phone, web forms, or email, participating in visits by sales agents, and more.
Visiting our website
To offer you a relevant user experience when visiting our websites, we may collect certain data about your visit. This may include which links are clicked, the products you show interest in by visiting product pages, and your actions in adding products to order templates and/or shopping carts.
Use of our email marketing
To determine the effectiveness of promotional campaigns and advertisements, we may collect data about your use of our marketing emails. This includes data on whether an email is opened, which links are clicked, and the information you show interest in.
Company description
Globos Europe is a full-service supplier of party supplies. With extensive experience in the industry, Globos Europe takes a slightly different approach, which is reflected in the products, packaging, and prices.
Office adress
Globos Europe
Zekeringstraat 17A
1014 BM Amsterdam
Nederland
Storage Address
Service Pack
c/o Globos Europe
Lokkerdreef 20
4879 ND Etten-Leur
The Netherlands
+31 202386049
[email protected]
KvK: 75323737
VAT: NL860238271B01
Purposes for processing your personal data and the legal basis for such processing
Globos Europe processes your personal data for the following purposes:
- To fulfill our obligations to you by processing your purchases and other services you have taken from us.
- To manage your contact details and user account on the website.
- To handle customer service matters, including technical support.
- To gather statistics to evaluate and improve our services to customers in general.
- To comply with legal obligations, court decisions, and authority directives.
- To identify and prevent misuse, fraud, or other illegal activities.
Globos Europe may use the personal data you provide for marketing activities. To provide you with relevant content in marketing activities, we may use data such as customer segments, past purchases, data based on your visits to our website and use of our e-marketing services, preferences you have shared, and participation in past marketing activities. We may process your personal data as outlined above to conduct marketing activities, including one or all of the following:
- Providing you with targeted marketing information via mail, phone, and/or email, regarding news, promotions, events, and contests.
- Offering you increased relevance of content based on basic profiling of your website visits.
- Providing you with information we believe may be of interest to you when interacting with our sales agents.
Globos Europe will only distribute targeted marketing information as part of your preferences or if you have subscribed to specific services. You can update your preferences at any time by contacting Globos Europe or by changing your preferences via [email protected] or +31 202386049.
Recipients of data
At Globos Europe, we value both your and our safety and are extremely careful with your data. Only screened employees have access to your data to provide you with the above services.
Retention period
Globos Europe will not store your personal data longer than necessary for the purpose of processing our administration and purposes. Globos Europe will retain your personal data until it is manually or automatically deleted after a period of 36 months of inactivity, unless legal obligations dictate otherwise. When deleting personal data, we may anonymize certain data and use it for statistical purposes.
Your rights
Below is a summary of the rights you have under European data protection legislation. Exercising these rights is free of charge, and you can exercise these rights by submitting a written request to us. Feel free to contact us if you have any questions regarding your rights.
Note that Globos Europe will always assess a request to exercise a right to determine if the request is valid. Not all rights listed below are absolute, and exceptions may apply. In addition to the rights outlined below, you always have the right to file a complaint with a supervisory authority regarding the processing of your personal data by Globos Europe:
- Right of access: Upon request, you have the right to a copy of your personal data processed by Globos Europe, along with additional information about how your data is processed.
- Right to rectification: You have the right to correct and/or supplement your personal data if it is inaccurate and/or incomplete.
- Right to deletion: You have the right to request that Globos Europe deletes your personal data without undue delay under the following circumstances:
- The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- You withdraw your consent for a processing activity and there is no other legal basis for processing.
- You make a valid objection to the processing of your personal data.
- The personal data has been unlawfully processed.
- The personal data needs to be deleted to comply with a legal obligation.
- Right to restrict processing: You have the right to request the restriction of processing your personal data in the following circumstances:
- The accuracy of the personal data is being investigated.
- The processing is unlawful, or the personal data is no longer needed for the purposes of processing, but you object to the deletion of the personal data and instead request restriction.
- Globos Europe no longer needs the personal data, but you need the data for the establishment, exercise, or defense of legal claims.
- You have objected to the processing of your personal data, and this objection is being investigated.
- General right to object: You have the general right to object to the processing of your personal data based on the legitimate interests of Globos Europe. If you object, we must demonstrate that we have compelling legitimate grounds for such processing or that we need the personal data for the establishment, exercise, or defense of legal claims.
- Right to object to direct marketing: You have the right to object to the processing of your personal data for direct marketing purposes. If you do this, Globos Europe may no longer process your personal data for such purposes.
Transfer of personal data
Globos Europe may transfer the collected personal data to persons or companies with whom Globos Europe has contracts to carry out internal processes, which may include transfers to a country outside the EU.
Additionally, Globos Europe may transfer your personal data to third parties when such transfers are required by law or by court order. Except as outlined above, Globos Europe will not transfer your personal data to third parties.
Security
While Globos Europe cannot guarantee that unauthorized access will never occur, you can rest assured that Globos Europe takes great care in maintaining the security of your personal data and preventing unauthorized access through appropriate technology and internal procedures.
If you would like more information or have any questions, feel free to contact us via [email protected] or +31 202386049. We will then determine whether we can provide you with the requested information, depending on the request.